Policies

General Policies

Cancellations:

We make every effort possible not to cancel classes or lessons. If a cancellation must occur, the class or lesson will be made up. On rare occasions, and if a make-up is deemed impossible, tuition credit may be given at the discretion of the administration.

Please note:

Sole City Dance does not follow Rochester School Department weather cancellations. If Rochester schools are cancelled or delayed, our morning DANCE classes ONLY are cancelled.  Yoga will still be held.  A decision is made about afternoon classes 2 hours before they begin. Please call the studio or check the web site before coming to class on days with inclement weather. We do not call people individually unless the cancellation is for an unexpected reason.

Class size policy

Classes with fewer than 5 students enrolled are subject to cancellation. Any deposits or remaining tuition will be refunded. Smaller classes may run at an increased tuition rate if enrolled students are interested.

Additionally, if fewer than 4 students are present for any class, the time will be adjusted as follows:

• 3 students in attendance:  75% of regular time
• 2 students:  50% of regular time
• 1 student:  class will be cancelled & credit given to student in attendance

Waiting Room/Classroom Etiquette

At SCD, we consider ourselves an important and serious educational facility. As such, we expect students to be focused and ready to learn when in a lesson or class. Students should maintain a respectful, attentive attitude toward instructors at all times. In support of that, we must also ask for a calm atmosphere in the waiting area and dressing rooms. Please encourage younger students and siblings to read, color, or play quietly while in the waiting area. Running or loud noise of any kind will not be tolerated.

Dance Department Cancellation & Make Up Policies

Make-up classes are allowed but must be scheduled in advance. Please speak with your instuctor to determine an appropriate make-up class and with the front desk for confirmation.

Generally, February and April vacation weeks are used to make up any cancelled classes. If you do not come to the scheduled make-up, please speak to your instructor about another appropriate make-up class. Tuition credit is not given when a make-up class is offered.